2019 Hotel Information
You’re all registered, right? It’s time to book your hotel room. Don’t delay – you can change or even cancel your reservation later if you need to. Just pay attention to the policies listed below. Follow the link below to make your reservation today.
ALL THE DETAILS!
The DoubleTree by Hilton San Jose
IMsLBB has a block of rooms at the DoubleTree by Hilton, San Jose, 2050 Gateway Place, San Jose, CA 95110. The main phone number is 408-453-4000. This is the official conference hotel where all activities will take place. The hotel is located close to the San Jose International Airport with free shuttle service provided. It is approximately 45-60 minutes (driving time) from the San Francisco International Airport.
Room rate and perks
Our negotiated room rate at the DoubleTree is $152 plus taxes per night for one to four people in the room. The normal charge of $15 per person per night for a 3rd and 4th person has been waived.
IMsLBB negotiated the following benefits for people whose reservations were made as part of the IMsLBB block. If you booked via an online booking service, these perks may not apply and you won’t be included in our block:
Parking for overnight guests is $14 per day including in and out privileges. Those with disability plates or decals will receive this rate for valet parking.
Daily parking for guests not staying at the hotel is also $14 but does not include in and out privileges.
The Wi-Fi charge of $12.95 per day has been waived. IMsLBB guests will have free Wi-Fi in their rooms and public spaces.
The credit card or debit hold that the hotel places on each room for incidental charges will be $25, reduced from the normal hold of $75 per day.
Reservation guarantees, credit cards, changes and cancellations
Your credit card won’t be charged when you use it to guarantee your room.
After booking, put your confirmation information where you can find it and double check your dates when you book your flights or make your travel plans.
The hotel requires 72 hours’ notice for cancellations or changes. If you don’t notify them of a cancellation or a delay in your arrival date 3 full days prior to your scheduled arrival, your card will be charged for one full night, including all taxes.
No-shows: if you don’t change your arrival date and don’t show up on the day you are expected, you will be charged for one night and the remainder of your reservation will be cancelled. If you arrive later, you may not be able to get a room or the rate may change.
There is no wait list. If you can’t get the dates you want, make a reservation for the dates you can get and keep checking using the “modify a reservation” box on the same link as above. People’s plans change so additional room nights WILL become available.
Please note the debit card policy at the end of this page.
Additional (and very important) information
A very limited number of small refrigerators are available to rent for $25 per night. They are assigned on a first come first served basis at check-in and our requests for them significantly exceeds the supply. Since most requests are to store medication, there is no way to choose who gets one. If you have medication or food that needs refrigeration, it is your responsibility to make your own arrangements. For liability reasons, the hotel cannot store it for you. A quick check on Amazon showed a number of 6-pack sized (and larger) refrigerators that run off electricity or USB power for less than $100. You could share a refrigerator with a friend, or someone arriving by car.
Packages received by the hotel are subject to a handling fee if over 10 lbs. The fees range from $5 to $15 for up to 150 lbs. Please bear that in mind if you decide to have a refrigerator or other items delivered.
The hotel is pet friendly. A non-refundable fee of $50 plus taxes will be charged. The pet weight limit is 50 pounds. (Human pets may exceed that weight.)
Smoking and Vaping
The hotel is smoke-free, although cigars and cigarettes will be permitted in some areas of the second-floor deck outside the hospitality suite. Please note the area that has been set aside for smokers.
Marijuana smoking or vaping, including for medical use, is not permitted anywhere on the hotel grounds, including the parking lots and entry ways. Consider smoke free alternatives!
Regardless of what type of smoke it is, there is a $300 charge for any smoking at the hotel, except for tobacco in the designated area of the hospitality patio. The hotel reserves the right to ask you to leave the hotel if you disregard this policy. IMsLBB strongly requests compliance with this policy both for the health of attendees who have severe allergies to marijuana smoke, and for the continued working relationship with the hotel.
There are a limited number of accessible rooms, and extremely few accessible rooms with two beds. The IMsLBB hotel liaison will work with you to work out needed accommodations. Please feel free to contact email@example.com for help with your in-room accessibility needs. For other accessibility concerns, please contact accessibility@IMsLBB.org .
All guest rooms have doors that provide at least 32” of clear width.
TTY is available on the television in hotel rooms.
There will be Wi-Fi and many electronic devices in the area. The hotel provides IMsLBB participants staying at the hotel with free Wi-Fi in their rooms and the main hotel area. Coverage is, however, limited in the ballrooms.
Elevators and rooms have Braille characters.
ADA room kits are available for Deaf and Hard of Hearing use.
The hotel’s debit card policy is shown below:
NOTICE TO DEBIT CARD USERS
IF YOU CHOOSE TO USE A DEBIT CARD
Upon check-in, an authorization for the full amount of your stay plus (to cover incidentals) will be taken from your card.
The authorization amount will be deducted from your account balance. Upon checkout, the total balance will be charged to your card and the authorization amount released.
Depending on your banking institution, this release may take 5 to 7 business days per the financial institution's policies.
The hotel is not responsible for overdraft fees associated with your debit card.
THANK YOU MANAGEMENT
Wow, you made it to the end of all that. Now go back and click on the link and make your reservation!
Thanks. We look forward to seeing you at IMsLBB 2019!